This Policy forms part of, and should be read together with, Billvy's Terms of Service. It applies to all paid Subscription Plans purchased on the Service.
The Free Plan involves no payment and carries no cancellation or refund obligations. You may stop using it, or delete your Account, at any time.
You may cancel your Starter or Pro subscription at any time by:
Cancellation takes effect at the end of your current billing cycle. You retain access to paid features until that date, after which your Account reverts to the Free Plan.
Monthly fees are non-refundable once a billing cycle has commenced, except as set out in Section 3.3 below.
Cancel within seven (7) calendar days of purchase or renewal, with no substantive use of paid-tier features, for a full refund. Requests made after this window, or after substantive use, will not be refunded, but cancellation will still take effect going forward.
Verified billing errors — including duplicate charges, incorrect pricing, or a charge processed after a cancellation was already submitted — are refunded in full if reported within thirty (30) days.
If the Service is unavailable for an extended period due to a fault attributable to Billvy, we may issue a pro-rata credit or refund at our discretion.
Approved refunds are credited to the original payment method via our payment gateway within seven (7) to ten (10) business days of approval. Bank or card issuer processing times may add further delay, outside our control.
| Leadership | Pulkit Bachchas (Founder & CEO) |
| support@billvy.in | |
| Business Name | Billvy |
| Address | Flat/Door/Block No. 01, Bachchas's Empire, Amipur Road, Bhatta, Dankaur, Gautam Buddh Nagar, Uttar Pradesh – 203201, India |
We aim to acknowledge requests within two (2) business days and resolve them within seven (7) business days thereafter.
We may update this Policy periodically; material changes will be communicated via email or in-app notice. The version in effect at the time of your purchase governs that transaction.